Terms and Conditions

Terms and Conditions

Welcome to the Sabi Koz website and online shop – who provide services to you subject to the following terms & conditions.

If you visit or shop within this website, you accept these conditions. Please read them carefully.

Delivery, Returns & Refund Policy

On receipt of an order and payment – you will be sent an order confirmation email & tracking number for your order.

Processing Time

Estimated time to prepare an order is usually 1 working day.

Delivery / Shipping Times

If stock is being replenished, the customer will be notified by email, giving an estimated time of delivery.


Any items purchased from Sabikoz.com will take up to 1-3 business days to the address provided.


Any items purchased from Sabikoz.com will take up to 1-4 business days to the address provided.

Selected countries in Europe

Any items purchased from Sabikoz.com will take up to 2-5 business days to the address provided (subject to BREXIT).

Delivery / Shipping Methods


UK Flat Rate All goods within the UK be subject to a standard UK Flat Rate delivery charge based on product shipping classes, please refer to individual products on the checkout page for exact charge details.

Local Delivery We provide a free service for customers who are local to Palmers Green, London, UK


Ireland Flat rate All goods within Ireland will be subject to a standard Ireland Flat Rate delivery charge based on product shipping classes, please refer to individual products on the checkout page for exact charge details.

Selected countries in Europe

Europe Flat Rate All goods within Europe (France, Germany, Italy, Sweden) will be subject to a standard Europe Flat Rate delivery charge based on product shipping classes, please refer to individual products on the checkout page for exact charge details.

All delivery costs are subject to change, please refer to the checkout for update delivery / shipping charges.

Billing Terms and Conditions

All prices on the Sabi Koz website are correct and accurate at the point of sale and represent directly what the customer will pay.

We reserve the right to amend and change prices of products or shipping charges on the Sabi Koz website at any time, the updated prices will be shown clearly on the product pages as well as on the checkout for delivery charges.

Final payment for each order which combines both products & shipping fee are clearly marked on the checkout page where payment can be made using secure payment gateways, see below:

Paypal Check out faster, safer and more easily with PayPal, the service that lets you pay, send money, and accept payments without having to enter your financial details each time. 173 million people use PayPal to shop on millions of sites worldwide, in 202 countries and with 21 different currencies.

Direct Bank Transfer Make your payment directly into our bank account. Please use your Order ID as the payment reference. Your order will not be shipped until the funds have cleared in our account.

Cancellations, Exchange and Refunds

Change, exchange or cancellation of an order must be done before the order has been been dispatched. This usually means within 7 hours of the order being made.

Email Sabi Koz at info@sabikoz.com to request a change, exchange for another product of same value, or request a full refund of the order and delivery charge.

If an order has already been dispatched, Sabi Koz does not accept returns & refunds unless the item is damaged, or the product is not as described  – see below.

If a refund is requested and agreed, please expect 3-5 working days for monies to be returned to the original customer bank account.

Broken or Damaged Items

In the event that the product is received broken/chipped/scratched etc – you must provide photographic proof within 14 days of receipt to be considered for a replacement to be sent or a full refund including delivery refund.

If a refund is requested and agreed, please expect 3-5 working days for monies to be returned to the original bank account.

Delivery Not Received

All items purchased from “Sabi Koz” are made pursuant to a shipment contract (the courier). This basically means that the risk of loss and damage for such items pass to you upon our delivery to the carrier.

If for any reason you do not receive your delivery within 3-7 days, you have up to 14 days from your order date to enquire its whereabouts.

If your order has been tracked and shown as delivered and signed for (on behalf of an unknown person), it is beyond the responsibility of Sabi Koz to refund or resend your item.

Product Descriptions

“Sabi Koz” and its associates attempt to be as accurate as possible. However, “Sabi Koz” does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by “Sabi Koz” itself is not as described, your sole remedy is to return it in unused condition.

Disclaimer of warranties and limitation of liability this site is provided by “Sabi Koz” on an “as is” and “as available” basis. “Sabi Koz” makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, “Sabi Koz” disclaims all warranties of merchantability and fitness for a particular purpose. “Sabi Koz” does not warrant that this site, its services, or e-mail sent from “Sabi Koz”are free of viruses or other harmful components. “Sabi Koz” will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.


If you commission “Sabi Koz” you will be required to pay a deposit before the work is taken on. It is at Sabi Koz’s discretion as to what that amount is and will be agreed with the client. Once paid, upon starting the work – if the client cancels the commission, their deposit will be used in place of a cancellation fee.
Based on the brief that will be discussed in detail with the client Sabi Koz will create options to choose from. Client will have agreed on style of work based on the Sabi Koz portfolio and any commission will mean client is fully aware of the work that will be produced.
Sabi Koz is happy to revise the design until client is happy with the final chosen commission. Full amount to be paid once the final design is signed off and ready to print.

Printing of the commission can be arranged with Sabi Koz – full payment will be required of the commission before printing arrangements be made.


Please review our Privacy Policy which also governs your visit to our website, to understand our practices.

Electronic Communications

When you visit “sabikoz.com” or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of “Sabi Koz” or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of “Sabi Koz“, with copyright authorship for this collection by “Sabi Koz“, and protected by international copyright laws.

Trade Marks

“Sabi Koz“s trademarks and trade dress may not be used in connection with any product or service that is not “Sabi Koz“s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits “Sabi Koz”. All other trademarks not owned by “Sabi Koz”or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by “Sabi Koz” or its subsidiaries.

Licence and Access

“Sabi Koz” grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of “Sabi Koz”. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools.
This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of “Sabi Koz”.
You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of “Sabi Koz” and our associates without express written consent.
You may not use any meta tags or any other “hidden text” utilising “Sabi Koz”s name or trademarks without the express written consent of “Sabi Koz”. Any unauthorised use terminates the permission or license granted by “Sabi Koz”. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of “Sabi Koz” so long as the link does not portray “Sabi Koz”, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter.
You may not use any “Sabi Koz” logo or other proprietary graphic or trademark as part of the link without express written permission.

Reviews, comments, e-mails, and other content

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. “Sabi Koz” reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant “Sabi Koz” and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant “Sabi Koz” and its associates and sublicensees the right to use the name that you submit in connection with such content if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify “Sabi Koz” or its associates for all claims resulting from content you supply. “Sabi Koz” has the right but not the obligation to monitor and edit or remove any activity or content. “Sabi Koz” takes no responsibility and assumes no liability for any content posted by you or any third party.

Applicable Law

By visiting “Sabi Koz”, you agree that the laws of England and Wales, without regard to principles of conflict of laws, will govern these Terms and Condition and any dispute of any sort that might arise between you and “Sabi Koz” or its associates.

Site policies, modification, and severability

Please review our other policies, such as our Delivery & Returns and Privacy Policy, posted on this site. These policies also govern your visit to “Sabi Koz”.
We reserve the right to make changes to our site, policies, and these Terms and Condition at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.


Questions regarding our Terms and Condition, or other policy related material can write to us at: info@sabikoz.com